Privacy Policy

Ombre Beauty BV hon van SAMM Europe (hereinafter "Ombre Beauty") attaches great importance to your privacy and the protection of your personal data. In all cases, we comply with the General Data Protection Regulation (GDPR) and the Belgian legislation on data protection. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read it carefully.

Processing of personal data

Your personal data will be processed by Ombre Beauty for
the following purposes:

- Processing payments;

- Sending orders;

- Sending order and shipping information;

- Answering your questions and complaints;

- Sending newsletters, promotional materials and invitations;

- Improving our services and the content of our website.

For the above purposes we may ask you for the following personal data:

- Name;

- Billing address;

- Delivery address;

- Email address;

- Phone number;

- Gender;

- Expected date of birth;

- Number of children.

Your personal data will only be required to be filled in if they are necessary to achieve the desired goal.

Provision to third parties

The data you provide to us may be provided to third parties if this is necessary for the implementation of the purposes described above. We use third parties to:

- Process and store personal data securely;

- To send orders;

- To process financial transactions;

- To send newsletters, promotional materials and invitations.

We will never sell your personal information. Unless we are legally required, we will not share personal information with third parties for purposes other than those described above.

Cookies

More information about the cookies we use and the option to change your choice can be found in our cookie statement.

Retention period

We do not use or store your data for longer than is necessary for the purpose for which it was provided, or as required by law. Personal data will be destroyed after the retention period has expired.

Security

We have taken technical and organizational measures to guarantee your privacy and protect your personal data:

- Our server is secured and our website has an SSL certificate;

- Access to personal data is protected with a password;

- All our systems are password protected;

- All Ombre Beauty employees have signed a confidentiality agreement;

- Our systems and measures are regularly tested and evaluated;

- The organization and its employees have been informed of the importance of privacy and the protection of personal data.

Rights

You have the right to gain insight into the data we have about you. If desired, you can have this data adjusted, corrected or deleted. In addition, you have the right to be forgotten, which means that we must delete all your stored personal data if you
requests us to do so. If you can delete this data yourself, we will provide you with instructions on how to do so upon request. You may be required to identify yourself before we provide or modify data.

Questions and complaints

If you have a question or complaint about the processing of your personal data, you can send an email to service@samm.cc You also have the right to file a complaint with the Dutch Data Protection Authority if you believe that the processing of your personal data is not in accordance with
complies with applicable law.

Register

For certain parts of our webshop you must first register. After registration we will store the personal data you provided via the e-mail address you have chosen. We store this data so that you do not have to fill it in again every time and so that we can contact you in the context of the execution of the agreement.

We will not provide the data linked to your e-mail address to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us (for example the carrier) or if this is required by law. In the event of a suspicion of fraud or abuse of our web shop, we can hand over personal data to the competent authorities.

Process order

When you place an order with us, we use your personal data to process it. If necessary for proper processing, we can also provide your personal data to third parties (for example, the carrier).

Newsletter and free gift package

We offer a newsletter with which we want to inform interested parties about our products and/or promotions. After registering for the newsletter, you will receive a newsletter with our latest offers and promotions on average twice a week via the specified e-mail address. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

You can request a gift voucher on our website with which you can pick up our gift package for free in one of our stores. When you request the gift voucher for the gift package, you will also be registered for our newsletter. The name and address details and (expected) date of birth provided by you will only be used to send you the content of the newsletter.
to vote.

Publication

We do not publish your customer data.

Advertisements

Our web store does not display third-party advertisements.

Google Analytics

We use Google Analytics to track how visitors use our online store.

Security

We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

1. Access to personal data is protected with an email address and password;

2. We use secure connections (Secure Sockets Layer or SSL) which protect all information between you and our website when you enter personal data. The secure connection can be recognized by the 'lock' in the address bar of your browser;

3. We regularly have security scans made of our website.

Retention periods

The personal data described above will be stored for as long as necessary to process your orders, including warranty. We will then store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation of seven years for payment data).

Third party websites

This privacy statement does not apply to third party websites that are connected to our webshop by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

View and change your data

If you have any questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time using the details below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or indicate with reasons that you want us to limit the processing of personal data.

In order to prevent abuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

Dutch Data Protection Authority

Of course, we will be happy to help you if you have any complaints about the processing of your personal data. Based on privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against this processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details

SAMM Europe

Crownwinningstraat 57A-1
3500 Hasselt Belgium

E-mail: info@samm.cc
E-mail: service@samm.cc

Tel: +32470953365

Do you have any questions about the Privacy Policy?

Contact us by mail or call us on +32470953365.